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  • Primary Care Services (Health and Beyond) Additional Appointments Available

    Appointments are now available on Saturdays, Sundays and Bank Holidays for patients of practices within Primary Care Services (Health and Beyond).

    Appointments will be delivered from Bilston Urban Village between 8am and 12pm. 

    Appointments will be available on a first-come first-serve basis to be booked in prior to the day through your normal GP practice.

    If you need to book an urgent appointment please call 111 who will redirect your call.    

    Primary Care Services (Health and Beyond) have also Improved Access during the week with weekday appointments available from 5pm – 8pm. For further information please contact your practice team.

BEFORE YOU GO - DON'T FORGET TO COMPLETE OUR FRIENDS AND FAMILY TEST (FFT) SEE BELOW

WHY NOT HAVE YOUR SAY & JOIN OUR PATIENT PARTICIPATION GROUP TODAY

PRACTICE  RECIEVED AN OVERALL MARKING OF GOOD  FOLLOWING A CQC INSPECTION

Practice Survey Reporting

Practice Questionnaire Poster 2015

Practice Questionnaire Report

GP Patient Survey WCCG January 2016

Patient Participation 2014

It is increasingly important for our patients to be involved in decisions about the range and quality of services provided and commissioned.  Therefore, the practice undertook an annual patient survey in February 2014. An action plan was formed from the results of the survey and comments provided by the Patient Reference Group.  The finding of the survey and the Patient Participation Report can be found below:

Survey Report 2014

Survey Poster

Action Plan 2014

Annual Report 2014.v2.pdf

Patient Participation 2013

It is increasingly important for our patients to be involved in decisions about the range and quality of services provided and commissioned.  Therefore, the practice undertook an annual patient survey in February 2013. An action plan was formed from the results of the survey and comments provided by the Patient Reference Group.  The finding of the survey and the Patient Participation Report can be found below:

pdfSurvey Poster

pdf Survey Report

pdf Patient Participation Report


Patient Participation 2012 

It is increasingly important for our patients to be involved in decisions about the range and quality of services provided and commissioned.  Therefore, the practice undertook an annual patient survey in February 2012.  An action plan was formed from the results of the survey and comments provided by the Patient Reference Group.  The finding of the survey and the Patient Participation Report can be found below:

Patient Participation Report 2011/12

Patient Feedback Survey

 



 
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