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  • Primary Care Services (VI) Additional Appointments Available

    Appointments are now available on Saturdays, Sundays and Bank Holidays for patients of practices within Primary Care Services (VI).

    Appointments will be delivered from West Park Surgery West Park Hospital between 8am and 2pm. 

    Appointments will be available on a first-come first-serve basis to be booked in prior to the day through your normal GP practice.

    If you need to book an urgent appointment please call 111 who will redirect your call; alternatively you can call the practice directly on 01902 422677 on the day.  

    Find out more about Primary Care Services (VI) on the Royal Wolverhampton NHS website.   

    Primary Care Services (VI) have also Improved Access during the week with weekday appointments available from 5pm – 8pm. For further information please contact your practice team.

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Confidentiality

bluefolderWe take patient confidentiality extremely seriously. Everyone working for the NHS has a legal duty to keep information about you confidential. All your personal and medical details are kept secret and will not be released unless you give your permission, with the following exceptions:

1. With the consent of the patient, eg if you require a medical report or your records are to be sent to a third party such as a solicitor or insurance company.

2. When letters are sent to other medical personnel, ie when a referral to a hospital or specialist is made. However, they will also keep your information entirely confidential.

3. If we think your health, wellbeing or safety is at risk, we may be obliged to tell someone else, for example, Social Services or other agencies. If this is necessary, the doctor/nurse must tell you first before passing on any information.

4. If the law requires it, eg in notifying certain illnesses in order to protect the health of the public generally.

5. If you have signed a Power of Attorney.

Our practice provides confidential help, information and support.

Even if you are under 16, doctors and nurses still have to keep anything you tell them private, just as they would for an adult.

Access To Medical Records

We ask you for information about yourself so that

 
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