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 ONLINE FACILITIES

BEFORE YOU GO - DON'T FORGET TO COMPLETE OUR FRIENDS AND FAMILY TEST (FFT) SEE BELOW

WHY NOT HAVE YOUR SAY & JOIN OUR PATIENT PARTICIPATION GROUP TODAY

THE LATEST PATIENT GROUP  REPORTS AND SUBMISSIONS TO NHS ENGLAND CAN BE FOUND ON THE REPORTS TAB IN PATIENT GROUP LATEST INFORMATION

SUFFER WITH COPD? PLEASE LINK BELOW RELATING TO A NEW SUPPORT GROUP FOR COPD PATIENTS THE LAUNCH EVENT IS BEING HELD ON 6TH JULY AT MOLINEUX STADIUM, NORTH BANK BAR 13:00 – 15:00 

https://wolverhamptonccg.nhs.uk/news/259-the-wolverhampton-integrated-respiratory-lifestyle-twirl-project

  

PRACTICE NEWS

IMPORTANT INFORMATION

WE HAVE CHANGED OUR CLINICAL SYSTEM, THIS WILL ENHANCE OUR SERVICE TO YOU.  UNFORTUNATELY THOSE PATIENTS THAT HAD PREVIOUSLY REGISTERED FOR ONLINE SERVICES WILL NOW NEED A NEW USER NAME AND PASSWORD TO ACCESS THE NEW ONLINE SERVICES.  PLEASE CALL INTO THE SURGERY TO COLLECT YOUR NEW USER NAME AND PASSWORD.

WE APOLOGISE FOR ANY INCONVENIENCE CAUSED.

Welcome to The Ettingshall Medical Centre Online

Ettingshall Medical Centre is an established practice, operating from purpose-built premises exclusively set up by the experienced GPs from Parkfields Medical Practice, Wolverhampton. Who have been serving the residents of Wolverhampton for 20 years and understand the health needs of the local community.

Following the opening of Ettingshall Medical Centre on the 22nd June 2009, the practice has gained many new patients from within Ettingshall and the surrounding areas and has worked to establish a range of services that are provided within the practice and the local area. We like to thank all of the staff, members of the community and partnership organisations for their help support in during this time and we wish to build on these good relationships within the future.

Appointments

A normal appointment length with our Doctor is 10 minutes.  However if you feel your condition requires a longer consultation do not hesitate to ask our receptionist for a double appointment

JOIN OUR PATIENT PARTICIPATION GROUP

We would like to know how we can improve our service to you and how you perceive our surgery and staff. To help us with this, we have set up a Patient Participation Group (PPG) who attend meetings and a Virtual PPG  for members  who  are unable to attend and contact is via e-mail so every member can have their say. We aim to gather as many patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups 

So if you click on Patient Participation -latest information today & you can  become a group member, access the latest surveys & reports, and minutes of the meetings

Friends and Family

From 1st December 2014 it was a contractual requirement that all GP practices undertake the NHS Friends & Family Test (FFT)The FFT is a feedback tool that supports the principal that people who use the NHS services have the oppertunity to provide their feedback on their experience  that can be used to improve service. The test just involves two questions with a multiple choice answers  and a comment box  if you want to leave a response.

As a patient  if you could just take a little  time to complete the Friends and Family Test it would be very much appreciated.

Named Allocated GP - for all patients

From April 2015, all practices are required to provide all their patients with a named GP.

Your named GP  will have overall responsibility for the care and support that our surgery provides to you. They will also work with other relevant health and care professionals, who are involved in your care, to ensure that your care package meets your individual needs.

These new arrangements do not prevent you making an appointment or seeing any doctor, of your choosing within the surgery, as you would normally do. 

 If you want to know who is your allocated GP is then please contact  the surgery and speak to a member of staff who can advise you.

Summary Care Record

View your medical record online

 

Patient Online Access to their GP Record

Ettingshall Medical Practice has been able to offer patients the facility for booking and cancelling appointments and also for ordering your repeat prescriptions on-line  along with access to their GP medical records. This means you can have secure online access to relevant parts (Current medications, allergies & adverse reactions) of your record from a device that can access the internet. From the 1st April 2016 patients will be able to access more information held on your GP medical records including coded information such as illnesses, operations, immunisations and test results. In order for you to get online access to your records you will need to come to see a member of the Reception Team with some ID and to complete the relevant consent forms. Existing users of the patient online services will have to apply to access more of their medical record information and a further consent form would need to be completed

(Site updated 20/07/2016)
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